Shipping, payment and return

Local Delivery

Delivery to an address in Ukraine takes 1-3 business days. You can choose one of the most convenient delivery options:
  1. Delivery to the Nova Poshta post office
  2. Delivery by a courier to the buyer’s address
  3. Pickup from the store in Kyiv, 12G Kozhumyatska St

International Delivery

International delivery is made by the UkrPoshta. Delivery time is usually  7 to 20 days, depending on the region. The shipping cost will be added at the checkout after you enter the address.

Payment Options for Local Clients

  1. With a credit card through the Fondy online payment service (available at checkout).
  2. Cash on receipt (invoice). The additional fee is 20 UAH + 2% of the order total.
  3. With cash or card in the showroom

Payment Options for International Orders

With a credit card through the Fondy online payment service (available at checkout).
We strive to satisfy the wishes of our customers regarding the quality of products and the purchase process. But if you are not satisfied with your order, you can exchange or return the products under the following conditions:
Items must be returned within 14 days of purchase;
Returns accepted if the product has no signs of use: scratches, abrasions, cuts, etc. There are no spots of liquid/grease on the product, packaging, or documentation;
Items must be in original condition: all the labels, stickers, and other accessories must be intact and packed properly;
All documents regarding the item are present (instructions, warranty, receipt, or sales receipt confirming the purchase), along with all labels, branding, and packaging.